About us

Customer service is not a
department, it

Truck Repair & Maintenance

Welcome To Expert Truck Trailer Repair, LLC

Because experience and skill really do matter when it comes to something as important as 24 hour emergency call out service. Here’s one important thing we always want you to know about EXPERT TRUCK., on a 24/7/365 day basis, we are consistently striving to deliver the highest quality of service  to our customers 24/7. Since 1993 we have set the standard for 24 Hour Call Out and Repair Services in the U.S. We are the leader in the call out service business that really believe in servicing our customers directly, and for that reason we don’t outsource our customers jobs. Our highly trained technicians and state-of-the-art service trucks, are fully equipped and presently servicing our customers in cities across the U.S. We service every customer with the highest standard of professionalism and respect. Our technicians are carefully selected to deliver the highest level of service to our customers every time.

A Genuine Commitment to People:

The A team at EXPERT TRUCK, decisions are guided by our conviction that all business relationships are about earning our customer’s trust and respect; and we will never choose a short-term reward over the value of a long-term customer relationship. We know if your customers are satisfied with your service, you’ll ultimately be happy with our expert service. To foster this philosophy, we devote significant resources to the initial and continuing training of all our personnel. Our dedicated professional trainers are charged with educating and motivating all our technicians, to ensure there is a collective commitment to delivering customer satisfaction to all levels of services we provide and to also ensure that customer satisfaction, remains our company’s top priority at all times. Standard training programs include Newly Hired, Refresher, Certification, Employee Mentoring, Leadership and Train the Trainer programs from customer’s feedback.

Branded products and Specialty Services Training Programs are designed in coordination with our customers, prior to the launching of new products. Specialty Training and Quality Assurance Campaigns include:

  • Tenure and Performance Requirements for recruitment into Specialty Services
  • Manufacture Certification Process, including Branded Training
  • Quality Assurance Scoring and Goals
  • Joint Quality Assurance Calibration Program with the Manufacture
  • Re-Certification Programs, Brand Training, New Vehicle Launch Training